Koverse, an SAIC company, helps our customers use data intelligence to solve significant challenges. Our technology powers game-changing solutions with unprecedented scale, security, and performance. Our team has contributed to some of the biggest, most strategic data initiatives sponsored by government organizations and global industry leaders.
Everyone is a key contributor at Koverse. Our culture is focused on promoting an inclusive, respectful, fun, and productive work environment. We support transparency, accountability, meritocracy, and candid discussion whether working remotely or in the office.
We’re looking for tech savvy, curious, problem-solvers who enjoy tackling complex issues. Team players with proven expertise and enthusiasm for innovation. Go-getters who strive to exceed expectations and delight our customers in a fast-paced, evolving industry. Join us!
Sales Systems Engineer
Koverse is looking for a dynamic, seasoned Sales Systems Engineer who will be part of a world-class team working to help customers realize the promise of big data. This role, preferably (but not required) based in the Washington, D.C.-Baltimore metro region, Seattle or Denver metro regions, will work to promote and sell our highly advanced core software.
As a Sales Systems Engineer you will:
- Thrive in a fast-paced, dynamic environment where every day is different
- Manage and prioritize multiple sales requests at the same time
- Be skilled in information gathering and technical discovery techniques
- Provide presales support to the sales team through highly technical presentations, demonstrations, and sales engagements for our customer base
- Consult with customers and internal teams on solution planning/design, and all technical elements of the sales cycle
- Provide ongoing technical support and technical consultation to customers and build long term relationships securing software and service sales
- Collaborate and interact with customers and internal teams on assigned accounts and provide a high level of technical pre- and post-sales support
- Support and educate the Koverse customer base with Koverse implementations, technical trainings, solution integrations, and escalation needs
- Provide/deliver technical/consultative training
- Speak with customers early on in the sales process in order to assess their technical and business needs and requirements
- Provide presales technical support for the Koverse sales team and help them communicate the value of our products and services
- Engage in deep, technical discussions with our prospects around solution fit and value delivery
- Conduct Koverse product demonstrations and help organizations understand how to unlock the value of Koverse Data Platform (KDP)
- Support Koverse’s partners to ensure they have the tools, enablement and experience to deliver great solutions for our customers
- Contribute to Koverse’s sales and delivery frameworks
- Raise awareness in assigned accounts about the Koverse solution
- Be willing to learn new technology and ask questions when you need help
We are looking for the following technical experience:
- Relevant technical and domain experience in targeted industries
- Working experience with Docker and GitHub
- Programming background in Java, Scala, Node, or Python
- Knowledge of Machine Learning concepts and technology
- Familiarity with distributed systems like Hadoop, HBase/Accumulo, or Kafka
- A good understanding of indexing and search techniques
- A good understanding of relational database concepts
- Experience working with Cloud technologies such as Azure, AWS, or GCP
- Experience working with Linux to install and maintain a distributed computing infrastructure
- An understanding of writing parallelized algorithms for distributed systems using Spark and other technologies
- Experience automating production deployments
- Strong system security background
- Undertake technical assessments with our customers to establish that Koverse can meet their security and technical requirements
- Provide technical input for demos, RFI and RFP responses, as well as all proposals, including the effort estimate, project team, timeline, implementation methodology and solution components
- Develop/Present technical demos, presentations, and responses to follow-up, detailed technical questions to support new customer acquisition efforts. Facilitate discovery and scoping sessions with customers, anticipating customer needs and identifying appropriate solution alternatives
- Provide technical support in sales calls and assist the sales team with understanding customer requirements, highlighting how we can best address the customer’s needs
- Take joint ownership of the assigned accounts/opportunities with the sales team on technical issues and resolution
- Understand the customer’s business process and potential constraints (budget, timeline, expertise, etc.) to define optimal and reasonable project scope and level-of-effort estimates to fulfill implementation
- Coordinate with internal teams, and others, as needed, for specific technical design requirements
- Provide recommendations on third-party applications
- Conduct technical knowledge transfer to the delivery team during the sales-to-delivery hand-off
- Agility in developing technical skills and expertise in Koverse’s area of expertise, software, services, and implementation methodology
In addition, you should have the following:
- Minimum 5+ years of successful Enterprise SaaS presales or sales consultative professional experience
- Self-starter who can work as part of a partly-virtual team and remain motivated in a dynamic, active and demanding work environment with an outcomes-based focus
- A degree in Business, Technology, or related field is preferred
- Strong experience in preparing and executing customer-facing presentations and product demonstrations
- Experience in preparation and delivery of client RFIs and RFPs
- Experience delivering Enterprise SaaS solutions
- Experience coordinating project activities and resources
- Display extremely strong analytical, verbal and written communication skills. You should be very comfortable interacting with technical and business-oriented people
- A passion for next generation technologies
- Ability to easily connect with people on the phone, build trust, learn challenges through quality questions and active listening
- Flexibility to travel as required (approximately 25-50% of time)
- This position will have to be clearable – meaning you should be able to and are willing to obtain a government clearance if you do not already have a government clearance
Our Benefits
Aside from our supportive culture, Koverse employees enjoy some of the best benefits in tech:
- Hybrid model – work-from-home + in-office options
- Team lunch during on-site days
- Flexible schedule to support work-life balance
- Occasional travel for company-wide meetings and social events
- Medical, dental and vision insurance: Low employee premiums with multiple levels of coverage available
- Company-paid life insurance
- Parental leave
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- 401(k) retirement plan
- Unlimited personal time off
- Referral program
Apply now to join the team!
If this sounds like you, please send a resume along with a brief paragraph highlighting why you would make a great addition to the Koverse team to careers@koverse.com. Please include the job title in the subject line.
About Koverse
Koverse enables organizations to create and use data intelligence. Our technology is trusted by global industry leaders in biopharma, finance, government, professional services, and high tech. Our founders are former NSA data architects who created Apache Accumulo, the fast and scalable data store with cell-level security. Accumulo is the foundation for the Koverse Data Platform (KDP). Koverse is a wholly owned subsidiary of SAIC with hubs in Seattle, Denver, and the Washington, D.C.-Baltimore metro areas.